Privacy Policy
Stray Kids Merch (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit straykids-merch.com (the “Site”) or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely through our third-party payment processor; we do not store full card numbers on our servers)
- Order history and preferences
- Any information you submit when contacting customer support
Information collected automatically:
- IP address and browser type
- Device information
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies (see Section 4 below)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment processing
- Communicate with you about your order, account, or customer service inquiries
- Send you promotional emails or offers, where you have opted in
- Improve our Site, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, and email marketing platforms
- Legal authorities, where required to comply with a legal obligation, protect our rights, or respond to a valid legal request
- Business transfers, in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time by using the unsubscribe link in our emails
- Object to or restrict certain processing of your information
To exercise any of these rights, contact us at contact@straykids-merch.com.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Stray Kids Merch 600 F Street #14, Arcata, California 95521 Phone: (707) 822-9990 Email: contact@straykids-merch.com